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A comprehensive web-based tool to manage all your Carephones and peripheral devices all in one place.
Legrand Care’s Cloud Management Portal (CMP) is a web-based tool that has been created to remotely monitor, program, configure and manage in real time, your Legrand Care devices all in one place with common administration.
Improve workflow optimisation and service efficiency by remotely managing Carephone configuration, update functionality or supervise the status of the Carephone and peripherals all seamlessly at any time from any device.
Due to the continued development and the creation of new interfaces, the integration of exciting new products is always possible.
A comprehensive web-based tool to manage all your Carephones and peripheral devices all in one place.
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Pulse CMP - BI: An extension to Pulse CMP
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Overview
Continuous device monitoring
• Overview of all alarms and relevant events
• Display device status
• Overview of the technical status of devices e.g. normal operation, mains failure, no contact to portal, failed alarm, etc
• GSM signal strength & provider
Different programming options
• Automatic configuration during installation
• Online and local configuration through Pulse CMP
• Complete control and new possibilities for peripherals
• Fully automated configuration of devices across the estate.
Simple device management
• Automatic firmware updates and convenient remote configuration
• User administration and rights management
• Access from PC, tablet, and smartphone
• Remote Access to the terminals from Pulse CMP regardless of the alarm receiver technology
Overview of alarm management
• Alarm history with detailed information
• E-mail notification in the event of a fault or technical message (Configurable for alarm type groups, immediate notification and/or daily)
Overview
Better device estate management through data analysis
Pulse CMP-BI is an advanced data analysis tool that allows you to collate information from Pulse CMP and perform advanced analysis of the data corresponding to your Carephone and peripheral devices across your whole estate.
• Quick overview of data through easy to use graphs and icons.
• Individually configurable display for numerous KPIs.
• Heatmap for error analysis.
• Geographical distribution of the devices on a map.
• Analysis criteria can easily be configured.
• Smart notifications are sent to customers and support team based on rules (new incidents, trends).
• Incident early detection through advanced analysis and smart notifications.
• Powerful scalable and flexible architecture that will allow more features in the future.
