Tynetec

Telecare Devices

A comprehensive range of personal welbeing and environmental sensors designed to meet the needs of an individual

Telecare Devices

Our range of Telecare devices are designed to be integrated into an Assisted Living scenario, and have the ability to work seamlessly with almost any At-Home Alarm unit to support the needs of an individual. Telecare peripherals connect wirelessly to an At-Home Alarm to allow the user the make an emergency call for help, or make the call for them when recognising their need for assistance.

As technologies evolve, Tynetec is constantly developing new Telecare solutions that support the needs of each individual user.

A range of flexible solutions tailored to meet the needs of an individual.


Wearable Devices
Smoke, Heat & Electricity
Flood, Gas & Temperature
Bed & Chair Sensors
Personal Wellbeing
Property Exit
Medication

Touch Personal Pendant


A modern looking Personal Pendant that doesn't have a big red button!

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Touch Personal Pendant

Carer Pendant


Used by a local carer to signal that they are entering or leaving an individual's property.

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Carer Pendant

Attack Pendant


Used to initiate a silent call to a monitoring centre.

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Attack Pendant

Wrist Worn Fall Detector


Designed to be worn on the wrist with the capability of automatically detecting a fall.

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Wrist Worn Fall Detector

Coloured Pendant Boots


Customise your personal pendant with these great coloured boots.

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Coloured Pendant Boots

Smoke Detector


An optical smoke alarm with a 10 year detector life.

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Smoke Detector

Heat Detector


A heat sensor alarm with a 10 year detector life.

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Heat Detector

Hard of Hearing Kit


A smoke alarm kit that has been designed for those who are hard of hearing.

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Hard of Hearing Kit

Electrical Usage Monitor


Designed to detect whether an appliance is being used.

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Electrical Usage Monitor

Flood Detector


Located on the floor below a bath, wash basin, kitchen sink or anywhere a tap could be left running

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Flood Detector

Gas Detector


If dangerous levels of gas are detected an alarm will be transmitted.

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Gas Detector

CO Detector


A unit that can detect dangerous levels of carbon monoxide in a person's home.

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CO Detector

Gas & CO Detector


If dangerous levels of gas or carbon monoxide is detected an alarm will be transmitted.

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Gas & CO Detector

Temp Extreme Sensor


Designed to detect a sharp change in temperature.

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Temp Extreme Sensor

Ambient Temp Monitor


Designed to assess whether a person is at risk of hypothermia.

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Ambient Temp Monitor

Sensor Controller


Used to integrate bed sensors, chair sensors or pressure mats into a telecare system solution.

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Sensor Controller

Bed Mat


Designed to detect whether a person is in or out of bed.

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Bed Mat

Chair Mat


Used to detect when a person leaves their chair.

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Chair Mat

Pressure Mat


Positioned under a carpet or rug, to monitor activations during set periods.

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Pressure Mat

PIR Movement Detector


Designed to detect activities of daily living.

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PIR Movement Detector

Radio Pull Cord


Designed for use in bedrooms and bathrooms where a pendant is not being used.

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Radio Pull Cord

Epilepsy Monitor


A highly sensitive epilepsy monitor that can be placed under the mattress to analyse the frequency of movement.

Read More

Epilepsy Monitor

Big Button Switch


Designed to be placed on a table for those who find it hard to press their pendant.

Read More

Big Button Switch

Bogus Caller Pendant


Designed to notify someone that a resident feels threatened by a visitor to the property.

Read More

Bogus Caller Pendant

Enuresis Sensor


Designed to detect when someone wets the bed.

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Enuresis Sensor

Advanced Exit Sensor


Capable of detecting whether someone remains in their property after opening the front door.

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Advanced Exit Sensor

Door Entry/Exit Sensor


A programmable keypad device used to arm or disarm a door.

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Door Entry/Exit Sensor

Isolation Key Switch


Monitors the status of a door with an integrated key switch override capability.

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Isolation Key Switch

Door Contacts (Alarm)


Used to monitor any controlled doors.

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Door Contacts (Alarm)

Door Contacts (No Alarm)


Used to monitor any controlled doors.

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Door Contacts (No Alarm)

Advance Pill Dispenser


Supporting people who require regular medication.

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Advance Pill Dispenser


Touch Personal Pendant

Overview

A modern looking Personal Pendant that doesn't have a big red button, which eliminates the stigma associated with traditional call buttons.

The Personal Pendant is worn by the user - around the neck, on the wrist or on a belt - to allow an emergency alarm call to be made from anywhere in or around the home. In residential housing, calls can be made from anywhere on the scheme.

An alarm call is made by simply pressing the button once to activate a flashing LED light that reassures the user the call has been made.


Features

  • Part No. ZXT600
  • Water resistant
  • Neck cord anti-strangle safety device
  • Wrist strap & belt clip options supplied as standard
  • 3 - 5 years battery life (typical)
  • Daily battery self test & low battery reporting
  • Flashing red LED for re-assurance
  • Range: 75 metres (typical)
  • Compatible with 169MHz Reach variants, Altec Response & Advent xt

Downloads

Carer Pendant

Overview

Used by a local carer to signal that they are entering or leaving an individual's property.

The Carer Pendant can be used to generate a silent call through to a monitoring centre which leaves a time and date stamp, in order to validate that services have been delivered to the agreed care plan.


Features

  • Part No. ZXT607
  • Water resistant
  • Neck cord anti-strangle safety device
  • Wrist strap & belt clip options supplied as standard
  • 3 - 5 years battery life (typical)
  • Daily battery self test & low battery reporting
  • Flashing red LED for re-assurance
  • Range: 75 metres (typical)
  • Compatible with 169MHz Reach variants, Altec Response & Advent xt

Downloads

Attack Pendant

Overview

The Attack Pendant can easily be pressed if the user feels threatened or uneasy with a visitor, and when triggered will send a silent alarm call through to a monitoring centre.

The monitoring centre can then alert the emergency services if additional support or help is required.


Features

  • Part No. ZXT606
  • Water resistant
  • Neck cord anti-strangle safety device
  • Wrist strap & belt clip options supplied as standard
  • 3 - 5 years battery life (typical)
  • Daily battery self test & low battery reporting
  • Flashing red LED for re-assurance
  • Range: 75 metres (typical)
  • Compatible with 169MHz Reach variants, Altec Response & Advent xt

Downloads

Wrist Worn Fall Detector

Overview

The wrist worn fall detector provides reassurance when it’s needed most. It vibrates if a fall is detected, has a range of sensitivity settings and can be used as a wrist worn pendant in addition to it's fall detection capabilities.

Using intelligent algorithms, the device constantly monitors the activities of the individual and automatically raises an alert should it believe that the user has fallen.


Features

  • Part No. ZXT413
  • Solid state dual axis accelerometer sensor
  • Multi directional movement and impact detection
  • A range of sensitivity settings - high/medium/low
  • Programmable reassurance vibration on fall detection
  • Programmable auto cancellation
  • 1 year battery life (typical depending on usage)
  • Daily battery self-test & low battery reporting
  • Compatible with 169MHz Reach variants, Altec Response & Advent xt

Coloured Pendant Boots

Overview

Customise your personal pendant with these great coloured boots.

Fits quickly and easily to any Touch Pendant. Available in a range of great colours including a glow in the dark variant that absorbs light during the day and emits it during the night.

Part No. YW9800 - Red Pendant Boot
Part No. YW9801 - Yellow Pendant Boot
Part No. YW9802 - Green Pendant Boot
Part No. YW9803 - Dark Blue Pendant Boot
Part No. YW9804 - Light Blue Pendant Boot
Part No. YW9805 - Pink Pendant Boot
Part No. YW9806 - White Pendant Boot
Part No. YW9807 - Black Pendant Boot
Part No. YW9808 - Halo (glow in the dark)


Features

  • Compatible with all Touch Pendant variants

Downloads

Smoke Detector

Overview

The smoke detector should be located within a hall, landing or bedroom. When activated, a local alarm will sound and an alarm call will be transmitted to the local alarm unit which in turn will dial an alarm receiving centre. The alarm receiving centre can speak with the resident and assess the risk before escalating a call to the Emergency Services.


Features

  • Part No. ZXT484
  • Optical sensor / 85 dB sounder
  • Hush/Test button & status LED indicator
  • 7-10 years battery life (typical)
  • Detector life of 10 years
  • Low battery reporting
  • Complies with BS EN 14604:2005
  • Dimensions: 115mm diameter x 45mm deep
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Heat Detector

Overview

Heat Detectors should be ceiling mounted in kitchens or areas with high levels of fumes or dust. They are not suitable for bathrooms or areas of high humidity. When activated, a local alarm will sound and an alarm call will be transmitted to the local alarm unit which in turn will dial an alarm receiving centre. The alarm receiving centre can speak with the resident and assess the risk before escalating a call to the Emergency Services.


Features

  • Part No. ZXT483
  • Fast responding Thermistor sensor
  • 85 dB sounder
  • Test Button and status LED indicator
  • 7-10 Years battery life (typical)
  • Detector life of 10 years
  • Daily battery self test & low battery reporting
  • Complies with BS 415: 1990
  • Dimensions: 115mm Diameter x 50mm deep
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Hard of Hearing Kit

Overview

The Smoke Alarm Kit has been designed exclusively for deaf and hard of hearing. If a fire is detected the Smoke Alarm sounds, the Strobe Light flashes, the Pillow Pad vibrates and an alarm call is transmitted. The alarm receiving centre or local responder can assess the risk before escalating to the Emergency Services.


Features

  • Part No. ZXT487
  • Optical smoke detector with integral sounder
  • Table/wall mount unit with integral strobe
  • 100mm diameter vibrating pillow pad
  • Fault monitoring with LED status indication and Test button
  • 3-5 years Transmitter battery life (typical)
  • Daily battery self-test & low battery reporting
  • Complies with BS5446-3:2005
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Electrical Usage Monitor

Overview

The Electrical Usage Monitor tracks lifestyle activities, it can be attached to a kettle so every time a user switches it on, a record of the activity can be sent through a Reach plus GSM unit to Tynetec’s Intelligent Care Software where it can be recorded and analysed.


Features

  • Part No. ZXT471
  • Suitable for appliances rated between 250W and 3000W
  • Low battery reporting
  • Fits into a standard UK, 3 pin plug socket
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Flood Detector

Overview

Flood detectors can be either free standing or attached to skirting boards, they are used to detect a flood in bathroom areas and will transmit an alarm call to the monitoring centre.


Features

  • Part No. ZXT424
  • Moisture Bridge Sensor
  • Activated LED indicator
  • 3-5 years battery life (typical)
  • Daily battery self-test & low battery reporting
  • Dimensions: 50 x 95 x 18 mm (HxWxD)

Downloads

Gas Detector

Overview

Gas Detectors should be wall mounted above door height in the kitchen, living room or anywhere with a gas appliance. If a dangerous level of gas is detected an alarm will sound and an alarm call will be transmitted to the local manager or monitoring centre.


Features

  • Part No. ZXT486
  • Semiconductor sensing element
  • 85 dB sounder, power & alarm LED indicators
  • Complete with 5m mains cable and 3 pin plug
  • 7 Watts power consumption
  • 3-5 years detector life (inc transmitter battery)
  • Daily battery self-test & low battery reporting
  • Complies with BS 7348
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

CO Detector

Overview

Carbon Monoxide Detectors should be wall mounted above door height in rooms that contain a fuel burning appliance. If a dangerous level of carbon monoxide is detected an alarm will sound and an alarm call will be transmitted to the local manager or the monitoring centre.


Features

  • Part No. ZXT422
  • Electrochemical Cell sensor
  • 85 dB sounder, power, fault & alarm LED indicators
  • Test/Hush button • Monthly self-test & fault warning feature
  • 3-5 years detector life (inc battery)
  • Daily battery self-test & low battery reporting
  • Complies with BS EN 50291: 2001
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Gas & CO Detector

Overview

Combined Gas & Carbon Monoxide Detectors should be wall mounted above door height in all rooms that contain a fuel burning appliance. If a dangerous level of gas or carbon monoxide is detected an alarm will sound and an alarm call will be transmitted.


Features

  • Part No. ZXT427
  • Gas - Nemoto Catalytic sensor
  • CO - Electrochemical Cell sensor
  • 85 dB sounder, power, fault, gas & CO alarm LED indicators
  • Complete with 5m mains cable and 3 pin plug
  • 1 Watt power consumption
  • 3-5 years detector life (inc transmitter battery)
  • Daily battery self-test & low battery reporting
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Temp Extreme Sensor

Overview

The Temperature Extreme Sensor should be situated in a hallway or living area. It is designed to monitor extreme variations in temperature within a building. It provides an early warning system to ensure the occupier does not suffer hypothermia, dehydration and warns against potential burst pipes or fire hazards.


Features

  • Part No. ZXT426
  • Lower alarm temperature: 30°C for 5 minutes
  • Rate of rise alarm temperature: 8°C per minute
  • 6-12 months battery life (typical) – user replaceable 3.6V Lithium
  • Daily battery self-test & low battery reporting
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Ambient Temp Monitor

Overview

The Ambient Temperature Monitor should be mounted in the hallway or living room. When used in conjunction with a PIR, this device can be used to assess whether a client is potentially at risk from hypothermia e.g. if they are not using their central heating system at night or during winter months. The unit will generate a warning signal should the temperature drop below 16°C and will activate an alarm should the temperature fall below 10°C for 30 minutes.


Features

  • Part No. ZXT442
  • Solid state temperature sensing element
  • Lower alarm temperature < 10°C for 30 minutes
  • Upper Temperature Threshold 16°C
  • 6-12 months battery life (typical)- user replaceable 3.6V Lithium batteries
  • Daily battery self test & low battery reporting
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Sensor Controller

Overview

The Sensor Controller has been designed to monitor movement activity within the home. For example if you get into bed or sit in a chair, then get up again and do not return within the preset time an alarm call will be transmitted to the local manager or monitoring centre. Compatible for use with a bed sensor, chair sensor, pressure mat or door contact and by adding a remote controlled mains switcher kit or x10 system, lamps and lights can also be automatically switched on or off.


Features

  • Part No. ZXT450
  • Real time clock with auto BST update
  • Configurable monitoring periods
  • User definable time-out options
  • LED display
  • Quick setup function
  • Home / away modes
  • Carer call button
  • Test Mode
  • Integrated X10 compatibility
  • Supplied with rechargeable battery and 240V AC adaptor
  • Low battery reporting
  • Dimensions: 190 x 100 x 33 mm (HxWxD)

Downloads

Bed Mat

Overview

A Bed Mat used in conjunction with a sensor controller logs movement activity. For example if you get into bed, then get out again and do not return within the preset time an alarm call will be transmitted to the local manager or monitoring centre. By adding a Remote Controlled Mains Switcher Kit or X10 system a bed side lamp can also be turned on/off automatically.


Features

  • Part No. ZCS844 (Bed Mat Only)
  • Part No. ZXT473 (Including Sensor Controller)
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Chair Mat

Overview

A Chair Mat used in conjunction with a sensor controller logs movement activity by monitoring the time between you sitting in a chair then getting out of the chair. If you do not return within a preset time an alarm call will be transmitted to the local manager or monitoring centre. By adding a Remote Controlled Mains Switcher Kit or X10 system a table lamp can also be turned on/off automatically.


Features

  • Part No. ZCS859 (Chair Mat Only)
  • Part No. ZXT474 (Including Sensor Controller)
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Pressure Mat

Overview

A Pressure Mat located under a carpet or rug and used in conjunction with a sensor controller will monitor movement activity and log all mat activations.


Features

  • Part No. ZCS857 (Mat Only)
  • Requires Sensor Controller (Part No. ZXT450)
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

PIR Movement Detector

Overview

PIR Movement Detector (PIR’s) can be used for activity monitoring or intruder detection and should be located at a high level in a hallway or living room. PIR’s can be set to Activity Mode: so if no movement is detected within a preset period an “inactivity” alarm call will be transmitted to the monitoring centre and in Intruder Mode: if movement is detected an “intruder” alarm call will be transmitted and sent to the local manager or monitoring centre.


Features

  • Part No. ZXT475
  • Passive Infra Red sensor
  • Walk Test LED indicator
  • Switchable 1 or 3 minute mask to prolong battery life
  • Pet Alley option to prevent false calls from pets
  • 1-2 year battery life (typical)
  • Daily battery self-test & low battery reporting
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Radio Pull Cord

Overview

Tynetec’s Radio Pull Cord can be fitted on any ceiling in the home to offer added protection in areas such as by the bed, bathrooms or in hallways. The bright orange cord reaches the floor at 2.7 m in length and is activated by pulling once on the sturdy triangle grips. It’s also compatible with Tynetec’s full range of Reach Home Alarm units as well as the Advent xt and Altec response units.


Features

  • Part No. ZXT435
  • 2.7m orange nylon cord
  • 2 triangular orange grips
  • 5 years battery life (typical)
  • Daily self test & low battery reporting
  • Dimensions 85mm diameter x 40mm deep
  • Compatible with Reach, Reach plus, Advent xt and Altec Response

Downloads

Epilepsy Monitor

Overview

A highly sensitive epilepsy sensor that can be placed under the mattress, to analyse the frequency of movement and activate an alarm when appropriate. A microphone is also used to detect sharp gasps, clicks or groans (but is insensitive to background noise such as talking, TV’s, radios or vacuum cleaners).


Features

  • Part No. ZXT477
  • Mains powered with battery backup
  • 3-5 Years Transmitter battery life (typical)
  • Low battery reporting
  • Includes microphone option as standard

Downloads

Big Button Switch

Overview

Tynetec’s Big Red Button Switch is a wireless free standing unit which can be placed on any flat surface within the home. It has a quick push action with a large surface area to raise the alarm in an emergency.


Features

  • Part No. ZXT439
  • Wireless and free standing
  • Large quick action push button
  • 3-5 years battery life (typical)
  • Daily battery self-test & low battery reporting
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Bogus Caller Pendant

Overview

The Bogus Caller Button is usually wall mounted in the hallway alongside the front door where it can easily be pressed if the resident feels threatened or uneasy with a visitor.

When used with the latest Reach Alarm unit, it can be programmed to transmit an audible or silent call through to the alarm receiving centre.


Features

  • Part No. ZXT443 (BS8521 Code 24)
  • Part No. ZXT489 (BS8521 Code 18)
  • 5 years battery life (typical)
  • Daily battery self test & low battery reporting
  • Can be mounted simply to any wall
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Enuresis Sensor

Overview

The Enuresis Sensor comprises of the following customised options:

Foil Bed Mat with Interface Unit
Cotton Sheet with Interface Unit

If moisture is detected in the bed an alarm call will be transmitted to the local manager or monitoring centre.


Features

  • Part No. ZXT476 (Sensor + Cotton Sheet)
  • Part No. ZXT431 (Sensor + Foil Bed Mat)
  • Activated LED indicator
  • 1-3 Years battery life (typical)
  • Daily battery self-test & low battery reporting
  • Part No. E00369 (Spare Foil Bed Mat)
  • Part No. W00860 (Spare Cotton Sheet)
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Advanced Exit Sensor

Overview

The Property Exit Sensor is used to raise an alarm if you leave your home or accidentally leave your front door open. It works by monitoring the front door being opened /closed and movement in the hallway. This minimises false calls being sent to the local manager or monitoring centre.


Features

  • Part No. ZXT478
  • PIR detector, wall bracket, door contact & magnetic exit fob
  • Adjustable alarm delay: 10 seconds to 90 minutes
  • User replaceable 9V PP3 Lithium battery
  • Low battery warning
  • PIR dimensions: 114mm x 70mm x 76mm (HxWxD)
  • PIR weight inc battery & bracket: 280 grams
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Door Entry/Exit Sensor

Overview

The Door Entry/Exit Sensor protects against wandering. It has a programmable 4 digit arm/disarm code which if not entered within a preset time of the door opening will trigger an alarm.


Features

  • Part No. ZXT433
  • Programmable 4 digit arm/disarm code
  • Programmable entry & exit times
  • Integral entry/exit sounder
  • Instant alarm zone option
  • Flip-cover & illuminated keypad
  • 3-5 years transmitter battery life (typical)
  • Daily battery self-test & low battery reporting
  • Dimensions: 135 x 90 x 27 mm (HxWxD)
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Isolation Key Switch

Overview

The Door Contacts can be used to monitor any controlled door. If the door is opened with the key switch in the “Normal” position an alarm call will be transmitted. If the door needs to be opened for a genuine reason the key switch can be turned to the “Override” position.


Features

  • Part No. ZXT438
  • 2 position Keyswitch (2 keys supplied)
  • 3-5 years transmitter battery life (typical)
  • Daily battery self-test & low battery reporting
  • Dimensions: 87 x 87 x 40 mm (HxWxD)
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Door Contacts (Alarm)

Overview

These Door Contacts can be used to monitor any controlled doors. If a door is opened, a call will be immediately initiated and sent to the local manager or monitoring centre.


Features

  • Part No. ZXT434
  • Self-adhesive surface mounted unit
  • 3-5 years transmitter battery life (typical)
  • Daily battery self-test & low battery reporting
  • Dimensions: : 87 x 87 x 40 mm (HxWxD )
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Door Contacts (No Alarm)

Overview

These Door Contacts can be used with Tynetec’s Intelligent Care Software to monitor any controlled doors. If a door is opened, the time and location is logged within the software for future analysis.


Features

  • Part No. ZXT444
  • Self-adhesive surface mounted unit
  • 3-5 years transmitter battery life (typical)
  • Daily battery self-test & low battery reporting
  • Dimensions: : 87 x 87 x 40 mm (HxWxD)
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads

Advance Pill Dispenser

Overview

The Advance pill dispenser will sound an alarm when it is time for the user to take their medication. It’s a self locking unit that will only release the correct dosage at a preset time. It holds up to 28 tablets for 28 days, If medication is not taken within a preset time an alarm call will then be transmitted to the local manager or monitoring centre and logged.


Features

  • Part No. ZXT485
  • 1 to 28 day capacity - 1 to 28 doses per day
  • A self-locking shutter over the lid opening prevents access to the medication tray except at the time that medication is programmed to be available
  • Lockable lid (supplied with 2 keys)
  • Audible alarm & flashing LED when pills “ready”
  • 12 months battery life (typical) user replaceable
  • Compatible with 169MHz Reach Variants, Altec Response & Advent xt

Downloads