Returning Tynetec Products
Before returning any goods to Tynetec you must first download a copy of our Return to Manufacturer Authorization (RMA) Form.
Download a PDF copy of the RMA Form - this can be printed and Faxed.
Download an Excel copy of the RMA Form - this can be edited and E-mailed.
Complete the RMA Form with details of the item(s) being returned and Fax or E-mail a copy to our Customer Support Department...
Fax: 01670 362807 or E-mail: sales@tynetec.co.uk
On receipt of the RMA Form our Customer Support Department will check the details and contact you by return with an RMA Number. This number must be quoted on all documentation and must be written on the outer carton of the goods being returned. Any goods received without an RMA number will be returned to you without any action being taken, you may also be charged a handling fee.
This procedure ensures our Repairs Department have advance warning of returns and it facilitates greater accuracy with regard to reported faults and/or appropriate action required.
Should you require further information please do not hesitate to contact a member of our Customer Support Department.
News & Events
This section is for all the latest Industry news and events plus everything Tynetec related.
Tynetec Partner Goldshield celebrates re-brand with new Advent xt upgrade contracts
15 February 2010
Goldshield Electronic Security Systems celebrated their official re-brand with the news of a new regional office in Glasgow and the award of major Social Alarm upgrades for many well recognised and established social landlords across England…
Read MoreTynetec Opens New Sales Office in Staffordshire
8 February 2010
As Tynetec continues to grow, so too does the level of support required to provide an effective and efficient service to its customers. Tynetec’s new Sales Office…
Read More30th Anniversary PRIZE DRAW WINNERS....
11 December 2009
The TSA Conference in London last month turned out to be the most successful yet. With a huge increase in delegate numbers, the conference was a hive of activity both in the workshops and in the exhibition…
Read MoreMedication reminders by email and text (US)
11 March 2010
‘Medication reminders’ caught my attention, of course, but the RememberItNow website is rather more than that. Users, their carers and even their health professionals can create a personal supportive community online. There are free accounts…
Read MoreUpdate: Does our logo look like this?
11 March 2010
UPDATE: New Internet Explorer 6 and 7 security weakness found. Forward this to your IT department if you are battling to get them to upgrade. IE zero-day flaw leaks…
Read MoreMed-e-Tel 2010 approaching
11 March 2010
A reminder that Med-e-Tel 2010 in Luxembourg is just about a month away. eHealthNews provides a good summary of what’s…
Read More
